Candle care 101


Was it love at first light? Great! Now let's get to know each other a little better.

We will teach you the basics as well as things you didn't even think there was to know about candles. 

Need to troubleshoot? Have an issue burning your candle all the way through? Or finding ways to make your beauty burn better for longer? Get ready because we are going to break it all down with this guide and give you some bright ideas.

Here are 2 simple tips you can implement to ensure your candle lasts longer and burns better.


When lighting your Lee & Lou candle for the first time, it is very important to wait at least 3-4 hours or until the wax pool liquifies all the way out to the sides of the vessel. Once the wax pool is completely melted on the top, then you can blow out your candle.

Why is this the most important step you ask? Because if the flame is extinguished before the melted wax has reached the sides of the vessel, the wax has “memory” and will stay in this position for the length of the burn and will be an ongoing problem for the candle.

Once your candle has a set memory ring, this will cause what’s known as “tunnelling” where the candle burns deeper and deeper down the centre of the vessel leaving a rim of wax around the edge of the jar and eventually the candle will suffocate & won't stay lit anymore.

Here is a tip to try if your candle is tunnelling -

If you have noticed your candle starting to “tunnel” try this - Scrape the ring of wax around the edge of the glass away so the wax has one level surface.

Also try “pinching” off the soft black ashy part of the wood wick & relight.

You might be able to save your candle from continuing to “tunnel”

TIP 2: To ensure your candle burns cleanly and evenly, “pinching” the soft black ashy part off the wood wick prior to lighting each time is important.

This will always give you the best flame! Your candle will thank you for it…


Here are a few helpful safety reminders to making the most of your burn

-The recommended maximum burn time for a Lee & Lou candle is for no longer than 4 hours.

-It is important to not leave an open flame near any children or pets who may be at risk of harming themselves or others. 

-Burn your candles on a heat resistant surface. We recommend placing a burning candle on something to protect the surface beneath like a coaster, or marble tile etc.

-Never leave a burning candle unattended. Always burn in sight.

-Keep away from drafts to help burn evenly. 

-For added safety, ensure the flame is extinguished as the wick nears the base of the jar or as the wax is close to being completely melted. At this point the glass can become extremely hot and may damage the surface underneath. 

-Once your Lee & Lou candle has finished burning; Reuse, Restyle or Refill it!

Read our guide to repurposing your candle vessel. (link to page)